Member Benefits - Digital Restaurant Association

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Get the resources you need to be a successful digital restaurant owner:

Public policy advocacy on your behalf
DRA works to enact legislative solutions for our members' biggest pain points including requiring fee transparency, customer information sharing, and listing consent between restaurants and third party online food ordering and delivery companies.
Technology resources and tools
DRA vets and provides members access to best-in-class technology solutions and tools to increase restaurant efficiency, online visibility and orders, profitability, reduce costs and reach new customers to grow your business and revenue.
Educational Resources
DRA provides resources and strategies to increase online visibility, customer engagement, and online orders with actionable tactics like ways to convert third-party customers into first-party customers, how to leverage the power of Google, and how to keep your business profitable on digital marketplaces.

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Free Coaching Session for DRA Members

Coach's Corner

Coach’s Corner Featuring Court Allam

Coach's Corner

Coach’s Corner Featuring David “Rev” Ciancio

Coach's Corner

Coach’s Corner Kick Off with Chip Klose

Educational Resources

Everything you need to increase your online orders and revenue, and achieve a more profitable delivery business including:

Education Resource

Restaurant 365 Marketing Planner

Check out this guide from Court Allam, a featured coach in our Coach's Corner, for guidance on planning your restaurant's marketing for a whole year!

Education Resource

Can you improve restaurant profit margins by cutting expenses?

In this guide by our friends at Upside, explore the pros and cons of reducing restaurant expenses, how to cut costs sustainably and how to increase revenue without adding expenses.

Education Resource

Building a BIG Restaurant Business

Check out this excerpt from The Restaurant Boss, Ryan Gromfin's, book "Make It Happen" where he breaks down ways to capitalize on the opportunities readily available to improve your business.

Education Resource

Online Review Response Template

Responding to all your reviews is key to making your guests feel heard, getting placed higher in "near me" search results, and showing potential guests that you care about their experience.

Education Resource

Google Performance Max for Store Goals Creative Playbook

Check out this playbook by Google to learn some of the best practices for optimizing your Google profile.

Education Resource

Creating a Successful Loyalty Program for Restaurants

In this book by our friends at Spendgo, we will delve into a five-point structure to help restaurant owners create a highly effective loyalty program that drives customer engagement and boosts profitability.

Education Resource

Build Guest Relationships to Increase Revenue, Ratings & Loyalty

Explore this playbook by Ovation Founder & CEO, Zack Oates, to gain insights on fostering guest relationships through the lens of a case study done on Sticky's Finger Joint.

Education Resource

6 Step Guide to Ditch Hefty Commissions

You work hard to serve great food to your community. Don't let apps take 30% of your money on every order. Follow this guide to keep more profits in your restaurants pocket.

Education Resource

5 Benefits of Using a Locally Owned Delivery Fleet

In this guide by our friends at dlivrd, we will explore the advantages that a locally owned delivery fleet offers and why it's a smart alternative for catering businesses.

Education Resource

Converting Followers to Customers

From our friend, David "Rev" Ciancio, Senior Marketing Executive & Digital Media Strategist, and Rory Balkin from Donut Digest, a guide on converting social media followers to customers who order.

Best Practices

A no-nonsense guide to Google Reviews

Our friends at Birdeye are bringing you a no-nonsense guide to Google reviews and boosting your ratings to attract more customers and boost your overall SEO.

Education Resource

DRA Google Tools & Tips

Google and DRA have partnered to bring restaurants the latest on how to utilize Google's tools to drive traffic and sales for restaurants

Education Resource

Virtual Restaurant Brand Guide

Learn more virtual brands, which are digital storefronts on delivery platforms, where customers can only order from these restaurants online.

Education Resource

8 Tips to Grow Delivery Sales

Learn how to grow your delivery sales with these eight simple tips.

Education Resource

Tips & Tricks for Food Delivery Platform Rankings

Learn how to increase your ranking on food delivery platforms to help your restaurant show up on an app’s homepage!

Education Resource

Online Marketing Guide for Restaurant Owners

Learn how to win over customers with your online presence.

Education Resource

In-House vs. Third-Party Delivery

How to determine if you should invest in your own delivery platform or use a third party delivery service.

Education Resource • Featured Resource

Restaurant Loyalty Programs

Review these best practices for restaurant loyalty programs to help drive repeat visits and increase sales.

Technology Resources

With so many emerging technologies disrupting the industry, we help restaurants leverage these tools to grow their business:

Technology Resource

The Ultimate Guide to the Best Restaurant POS Systems

From our friends at TouchBistro, we bring you this guide to deciding which POS system is right for you including a brief overview of each system, pros and cons for each and general pricing.

Technology Resource

TikTok Best Practices for Restaurants

In this guide provided by our friend David "Rev" Ciancio, you'll learn tricks and tips to elevate your TikTok presence and increase your brand awareness.

Technology Resource

Using AI to Support Restaurant Workers Not Replace Them

Learn about uses for AI in the restaurant industry and how to leverage it to support your workers in this technology resource by our friends at Lineup.ai.

Technology Resource

Make Your Google Business Profile Stand Out

In this guide you will explore 5 tactics to make your Google Business profile stand out and grow your customers.

Technology Resource

Email Marketing Guide

Good marketing doesn't just attract new customers, it makes them repeat customers. Here's a fresh look at how up-leveling your email marketing to convert new and existing customers.

Technology Resource

DRA Google Dining Products

Google and DRA are bringing restaurants a suite of product integrations to optimize online visibility and streamline restaurant’s online reservation capabilities.

Technology Resource

Deliveries with Google Maps Platform

Elevate on-demand rides and deliveries with Google Maps Platform to deliver the experiences your customers, drivers and dispatchers demand

Technology Resource

Top Tech Tools for Your Restaurant

Read more about tech tools like mobile ordering, 3rd party aggregators and digital menus to help you make the most margin out of the dollars you're generating.

Technology Resource

Service with No Staff Technology Tools

Technology has become the solution for staffing problems across the customer joruney, learn about how you can use automation and technology in your restaurant!

Technology Resource

Own your Orders: The Third-to-First Party Playbook

Create a compelling 1st party ordering experience, convert 3rd party orders to direct customers and launch marketing campaigns.

Technology Resource

Increase your Restaurant’s Visibility… with Search!

Make your restaurant seen with your online presence on Google.

Technology Resource

6 Restaurant Technologies For Success

Read about these six different types of technology systems that could help set your restaurant up for success.